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       CUSTOMER SERVICE

 

 

WE ARE HERE TO HELP!!!
At Twisted Liquid Racing your satisfaction is our top priority. If you have a problem with a transaction, need help with a product, or have a pre-order questions. Just let us know and we will work with you to resolve your questions or issues quickly as possible. We have a NEEP HELP icons below to help you or you can email us. You may also call and leave us a phone message and our customer service department will call you back.

CUSTOMER SERVICE
Customer Support Center
HOURS OF OPERATION
Monday- Friday 9:00am To 5:00pm
Twisted Liquid Racing LLC
P.O. Box 998
Andover, Kansas 67002 
Phone: 316-871-1248
Fax: 1-888-291-2460



CHAT LIVE WITH US
If you got questions you can CHAT LIVE with us. We can answer order and product questions. Even offering a Ask A Tech department to answer all your R/C power boat questions. Chat with us live by clicking on the correct NEED HELP!!! Icon below. The icons will be pulsating blue if we are online. If the icons are red, please click the correct icon and leave us a message.


CUSTOMER SERVICE
Customer Service Chat

Click on this icon if you have
a customer service related issue
or order question. Please make
sure have your order information
to help us track your order.
 		 ASK A TECH
R/C Powerboat Tech Chat

Click on this icon to Ask a certified
R/C powerboat tech any question
you may have about your R/C powerboat.
Get one on one powerboat help and
technical help instantly. 		 CUSTOMER SALES
Sales Questions Chat

Click on this icon if you wish
to make a purchase or have
a discount coupon. This
department is also for distributor
orders and bulk purchasing.
**BEFORE YOU ENTER LIVE CHAT PLEASE READ:
We understand you may need help and thats what we are here for. Please enter our live chat with respect. We will do our best to solve any issue you may have. If you use any threating or foul language in live chat, the conversation will be closed. All chat conversation are recorded.


The fastest way to get a question answered if we are not online, is to fill out the customer service ticket below. Once we receive your customer service ticket a customer service representative will contact you.

Customer Service Ticket

Please Fill out this form completely and it will be answered in the order it was received. All customer service tickets are sent to cs@twistedliquidracing.com

Send Request To
Reference To
First Name
Last Name
PayPal Transaction #   "If You Have Order"
Date Ordered
Phone:
Email:
Question
How Do You Wish To Be Contacted?:

"When Finished Click Submit"



TLR has a very large customer base and we provide a lot of knowledge to new people in the RTR power boat hobby also. Please give us time to answer your request. We will make every effort to respond to all customer service emails within 1 business day.
Copyright . Twisted Liquid Racing LLC. All rights reserved. OUR POLICY