OUR POLICY
By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.
THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
We accept no responsibility for crash damage, misuse, and/or loss of kits, engines, accessories, etc. incurred during operation of a radio-controlled model. In most cases, it is very difficult or impossible to determine whether crash damage was actually due to radio equipment failure or to operator error. Also, we cannot be held responsible for any purchased components that are incorporated into radio systems or problems caused by incompatibility between radio components, parts, and repairs not completed by our service center, etc.
International customers are responsible for all tariffs, taxes or duties required by their countries. It is the customers responsibility to determine any shipping restrictions or limitations before ordering. Refused or returned shipments will incur additional shipping charges.
All shipping charges are estimated. Actual shipping charges may vary. TLR reserves the right to change the shipping method to keep our shipping cost within the estimate or to expedite delivery. Please allow 1 to 2 business days to process your order. We can only ship to confirmed Pay-pal addresses.
Welcome to TwistedLiquidRacing.com. TwistedLiquidRacing.com provides its services to you subject to the following conditions. If you visit or shop at TwistedLiquidRacing.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future TwistedLiquidRacing.com service, you also will be subject to the guidelines and conditions applicable to such service or business.
PRIVACY
Please review our Privacy Policy, which also governs your visit to TwistedLiquidRacing.com, to understand our practices. At no time does Twisted Liquid Racing pass your information to others. Our website is monitor by live operators to help with our products. Those operators are employees of TLR. All information given in chat live is kept on our server. Your information you provide when you visit www.twistedliquidracing.com is use for our own internal use. To improve our site and make it more customer friendly. You shopping privacy is protected by our transaction company Paypal.
ELECTRONIC COMMUNICATIONS
When you visit TwistedLiquidRacing.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of TwistedLiquidRacing.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of TwistedLiquidRacing.com and protected by U.S. and international copyright laws. All software used on this site is the property of TwistedLiquidRacing.com or its software suppliers and protected by United States and international copyright laws.
TRADEMARKS
TwistedLiquidRacing.com graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of TwistedLiquidRacing.com, LLC. or its subsidiaries. TwistedLiquidRacing.com’s trademarks and trade dress may not be used in connection with any product or service that is not TwistedLiquidRacing.com’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits TwistedLiquidRacing.com. All other trademarks not owned by TwistedLiquidRacing.com or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by TwistedLiquidRacing.com or its subsidiaries.
LICENSE AND SITE ACCESS
TwistedLiquidRacing.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of TwistedLiquidRacing.com. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of TwistedLiquidRacing.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of TwistedLiquidRacing.com and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing TwistedLiquidRacing.com’s name or trademarks without the express written consent of TwistedLiquidRacing.com. Any unauthorized use terminates the permission or license granted by TwistedLiquidRacing.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of TwistedLiquidRacing.com so long as the link does not portray TwistedLiquidRacing.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any TwistedLiquidRacing.com’s logo or other proprietary graphic or trademark as part of the link without express written permission.
YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. TwistedLiquidRacing.com does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use TwistedLiquidRacing.com only with involvement of a parent or guardian. TwistedLiquidRacing.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
SALES, RETURNS and BUSINESS POLICIES
We will try our best to earn your business and trust. Sales and Returns are governed by our return policy. We strive to be the best, in some case mis communication can cause issues. Twisted Liquid Racing will do it's very best to resolve and issue is a timely manner. Any customer with personal issues towards TLR, must resolve tier issue with Twisted Liquid Racing. Any comments made public without letting TLR honor your request will be consider non tolerant behavior and Twisted Liquid Racing reserves the right to cancel any order at this time.
We at Twisted Liquid Racing appreciate your business and trust. We will work hard to earn your trust and support. Following are our purchase and return policies:
PAYMENT
TwistedLiquidRacing.com accepts all major credit cards and echecks as payment for goods purchased. We use Paypal to authorize and clear your credit card transactions. For your safety (and ours) we may refuse to ship any order for any reason.
SHIPMENT
TwistedLiquidRacing.com will ship your order as soon as possible. All orders are made to order. We ship by USPS and may only accept orders that are shipped to the billing address on the credit card used (exceptions may be made for repeat customers, please call 316-871-1248 to request an exception). On all orders over 250.00 will require a signature upon delivery. No exceptions.
RETURNS EX-CHANGES REFUNDS Returns may be made within 7 days of receipt of goods. To return any merchandise, you must first obtain an return order number from TLR and ship the items back to us, with the order # clearly visible on the package to:
Twisted Liquid Racing LLCReturns
EX-CHANGES
In the un-likely event you receive a product from Twisted Liquid Racing that is incorrect. We will be glad to ex-change the item. The incorrect item or items must be returned to Twisted Liquid Racing before any products will be shipped for replacement. There are no exceptions to this policy. Postage for the returning of any incorrect items will be paid by Twisted Liquid Racing.Twisted Liquid Racing LLCReturnsP.O. Box 998Andover, Kansas67002 Twisted Liquid Racing cannot be responsible for user error due to the nature of the product. However, we have a comprehensive customer service and technical support line that is available during normal business hours. In the unlikely event that you receive a part that is of a mechanical defect or design error, we will gladly return or replace the products in question. If you require a refund of merchandise purchased, please be aware that there is a 10% restocking fee for non-damaged parts. Otherwise, you will be returned a new item in new condition.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. TwistedLiquidRacing.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant TwistedLiquidRacing.com and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant TwistedLiquidRacing.com and its affiliates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify TwistedLiquidRacing.com or its affiliates for all claims resulting from content you supply. TwistedLiquidRacing.com has the right but not the obligation to monitor and edit or remove any activity or content. TwistedLiquidRacing.com takes no responsibility and assumes no liability for any content posted by you or any third party.
RISK OF LOSS
All items purchased from TwistedLiquidRacing.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
PRODUCT DESCRIPTIONS
TwistedLiquidRacing.com and its affiliates attempt to be as accurate as possible. However, TwistedLiquidRacing.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. Twisted Liquid Racing LLC may refuse to ship any order if there has been an error in published pricing. If a product offered by TwistedLiquidRacing.com itself is not as described, your sole remedy is to return it in unused condition. In some cases, Twisted Liquid Racing LLC may refuse to ship an order if it finds pricing or other errors in the site content.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY Twisted Liquid Racing LLC ON AN "AS IS" AND "AS AVAILABLE" BASIS. Twisted Liquid Racing LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
Radio Control Products sold by Twisted Liquid Racing LLC are NOT TOYS and many can be extremely dangerous and cause injury or even death if used improperly. You MUST Consult manufacturer's documentation and abide by their age and use recommendations. You hereby hold Twisted Liquid Racing LLC harmless for any injury or damage caused by any product sold by Twisted Liquid Racing.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, TwistedLiquidRacing.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TWISTEDLIQUIDRACING.COM DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM TwistedLiquidRacing.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TwistedLiquidRacing.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
APPLICABLE LAW
By visiting www.twistedliquidracing.com, you agree that the laws of the state of Kansas, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and www.twistedliquidracing.com or its affiliates.
DISPUTES
Any dispute relating in any way to your visit to www.twistedliquidracing.com or to products you purchase through www.twistedliquidracing.com shall be submitted to confidential arbitration in Andover, Kansas, except that, to the extent you have in any manner violated or threatened to violate www.twistedliquidracing.com intellectual property rights, www.twistedliquidracing.com may seek injunctive or other appropriate relief in any state or federal court in the state of Kansas, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our RETURN POLICY posted on this site. These policies also govern your visit to TwistedLiquidRacing.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
OUR ADDRESSTwisted Liquid Racing LLC
Policy Last Revised: Jan. 1, 2007